Privacy Policy

American Urgent Care & Walk-In Clinics

Effective Date: [30/04/2026]

American Urgent Care & Walk-In Clinics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we safeguard it.


1. Information We Collect

We may collect the following types of personal information:

  • Name, phone number, email address, and contact details
  • Appointment and visit-related information
  • Insurance and basic billing information
  • Information submitted through forms, phone calls, or text messages

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Communicate with you regarding your visit
  • Send appointment reminders and follow-up messages
  • Respond to inquiries and provide customer support
  • Improve our services and patient experience

3. Sharing of Personal Information

We do not sell or rent your personal information. We may share your information only as necessary to operate our business, such as with service providers that assist with communication, scheduling, or operational support.

No mobile opt-in or text message consent will be shared with third parties or affiliates.


4. SMS Messaging & Communications

By providing your phone number, you consent to receive SMS messages from American Urgent Care & Walk-In Clinics. These messages may include:

  • Appointment reminders and confirmations
  • Follow-up messages
  • Service-related notifications
  • Customer support communications

Messaging frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or visit our website:

American Urgent Care


5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.


6. Your Choices

  • You may opt out of SMS messaging at any time by replying STOP
  • You may contact us for assistance or questions

7. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


8. Contact Us

For questions regarding this Privacy Policy, please visit:

American Urgent Care